It means the credit card is frozen.

4 Ways to Check the Balance of a Credit Card

If you want to check the balance of a bank credit card online, please bring your bank credit card to a bank branch to activate personal online banking services. You can do this through the bank's online banking. Balance inquiry.

1. Self-service registration for online banking on the bank's website. The self-service online banking registration on the bank's website can only check the balance and has no payment function.

2. Bring your valid documents (ID card) to the bank branch, ask the staff to assist you in opening personal online banking, and then log in to personal online banking to complete the balance inquiry.

3. Call the bank’s credit card customer service hotline: 95588 to inquire in detail about the bank’s credit card balance inquiry method.

4. Bring your bank credit card to any bank self-service inquiry equipment ATM machine to check the balance of the bank credit card.