Generally, the lost tag cannot be returned, except for the following situations: I just bought it in a physical store, the purchase receipt is still there, and an agreement has been reached with the merchant; If the online shopping seller refuses to return the goods, he can complain to the customer service and after-sales of the relevant online shopping platform and approve the return after the sale.

Legal objectivity:

Article 24 of the Law on the Protection of Consumers' Rights and Interests: If the goods or services provided by business operators do not meet the quality requirements, consumers may return them according to the provisions of the state and the agreement of the parties concerned, or require business operators to fulfill the obligation of replacement and repair. If there is no state regulation and agreement between the parties, consumers can return the goods within seven days from the date of receipt; After seven days, consumers who meet the statutory conditions for terminating the contract can return the goods in time. If it does not meet the statutory conditions for terminating the contract, it may require the operator to fulfill the obligations of replacement and repair. Where goods are returned, replaced or repaired in accordance with the provisions of the preceding paragraph, the business operator shall bear the necessary expenses such as transportation.